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Veterinarians Corvallis | Town and Country Animal Clinic

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Phone: 541-752-9914
Fax: 541-752-3782
Email Address: tcacvets@gmail.com

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Feedback Survey

Home » Resources » Feedback Survey

Feedback

We welcome your feedback and your answers will be kept confidential. Please take a few minutes to fill out this survey on the timeliness and quality of the service you receive from our practice. Thank you for your participation.

General Patient Information
How would you rate our concern for you & your pet’s privacy?
- Outstanding
- Good
- Adequate
- Needs improvement
- Poor
- N/A
How often have you visited our practice within the past year?
- First Visit
- 2-5 Visits
- More then 6
Scheduling Your Appointment
Did you schedule an appointment by phone or did you drop in?
- Scheduled by Phone
- Scheduled Online
- Drop In
If you scheduled an appointment, did you have to wait longer than expected?
- No
- Yes
How easy was it to make an appointment by telephone?
- Very Easy
- Easy
- Difficult
- Very Difficult
- N/A
How easy was it to make an appointment online?
- Very Easy
- Easy
- Difficult
- Very Difficult
- N/A
Was the person who scheduled your appointment courteous and helpful?
- Very Courteous
- Courteous
- Indifferent
- Rude
- Rude
Day of Your Appointment
How would you rate the courtesy of the staff at the reception desk?
- Very Courteous
- Courteous
- Indifferent
- Rude
- N/A
How long did you wait in the reception area beyond your scheduled appointment time?
- 0-5 Minutes
- 5-20 Minutes
- 20-40 Minutes
- More then 40 Minutes
How long did you wait in the exam room before the veterinarian appeared?
- 0-5 Minutes
- 5-20 Minutes
- 20-40 Minutes
- More then 40 Minutes
The Medical Support Staff
Did the support staff member clearly identify themselves & their qualifications?
- Yes
- No
How would you rate the competence of the technician/assistant who helped you?
- Outstanding
- Good
- Adequate
- Needs improvement
- Poor
- N/A
How would you characterize the concern that the technician/assistant showed?
- Outstanding
- Good
- Adequate
- Needs improvement
- Poor
- N/A
Did the technician/assistant respond to your requests within a reasonable period?
- Yes
- No
How would you rate the professionalism and competence of the technician/assistant?
- Outstanding
- Good
- Adequate
- Needs improvement
- Poor
- N/A
The Doctor
Were you able to see the veterinarian of your choice?
- Yes
- No
Did you feel that your veterinarian spent an adequate amount of time with you?
- Yes
- No
What would describe the demeanor of your veterinarian?
- Attentive Concerned
- Distracted
- Rushed Inconsiderate
How would you rate the competence of your veterinarian?
- Outstanding
- Good
- Adequate
- Needs improvement
- Poor
- N/A
Did you feel that your veterinarian’s examination was thorough?
- Yes
- No
How do you feel about the clarity of the veterinarian’s explanation of your pet’s condition & treatment options?
- Outstanding
- Good
- Adequate
- Needs improvement
- Poor
- N/A
How well did your veterinarian include you in healthcare decisions?
- Outstanding
- Good
- Adequate
- Needs improvement
- Poor
- N/A
Were your questions answered to your satisfaction?
- Yea
- No
Would you recommend this facility and its staff to your family and friends?
- Yea
- No
Additional Feedback
Please list any areas in which our service could be improved…
Please share any additional comments…

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Location

Town and Country Animal Clinic
2621 NW 9th St
Corvallis, Oregon, 97330

Location Hours

Monday	8:00am – 5:30pm
Tuesday	8:00am – 5:30pm
Wednesday	10:00am – 5:30pm
Thursday	8:00am – 5:30pm
Friday	8:00am – 5:30pm
Saturday	9:00am – 1:00pm
Sunday	Closed

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